Sunday, June 20, 2021
Text Size

ISO 9001 Quality Management Systems


What is ISO 9001?

ISO 9001 is a globally recognised standard by which the quality management of your business is measured.  Recently there has been a change in approach towards the standard being used to support organisational change and growth.

ISO 9001 is the most common management system standard which has been adopted by over 900,000 businesses world wide (2007), and is based on the “Plan-Do-Check-Act Cycle” (PDCA) and is suitable for organisations of all sizes from 5-50,000.

Holding ISO 9001 demonstrates to your customers and investors that your business is well managed, has direction and knows how it plans to achieve its goals.


What is a management system?

A management system is an objective business framework by which you can manage your business processes enabling your customers to have confidence that you will deliver them quality products and services on time, every time.

Proven benefits of a certificated management system can include:

  • Improved competitive advantage Achieving ISO 9001 opens doors to large companies and the public sector only open to certified suppliers.
  • Improved customer satisfaction ISO 9001 gives your customers confidence in the quality and reliability of your product or service.
  • Continuous improvement of your businesse operations by implementation of the plan-do-check-act cycle.
  • Reduced Costs & Improved Profits from improved efficiency and less wastage
  • Greater staff motivation from a strengthened knowledge and skill base
  • More sales opportunities
  • Regulatory Compliance supported by improved knowledge and systematic monitoring of requirements
  • Reduced insurance premiums
  • Product liability protection